Your Questions, Answered

General and Regulatory

  • PIMSDX is a digital pathology Image Management System (IMS) designed to manage, distribute, view, annotate, and analyze whole slide images (WSIs) in diagnostic workflows. It integrates LIS/EMR data, supports collaboration, and provides a unified cockpit for pathologists.

  • Yes. PIMS DX uses PMA.core technology, which is CE-IVD compliant under EU Directive 98/79/EC and validated for primary histopathological diagnosis (H&E, IHC, ISH) including measuring distances and areas. 

  • Pathologists, lab technicians, scanner operators, lab managers, and system administrators depending on assigned roles and permissions.

Access & user Roles

  • Open your site-specific PIMS login URL, enter your username and password, and click Log in. A wrong password or access issue should be reported to your administrator.

  • Yes. PIMS automatically adjusts the interface based on the user role, for example, scanner operators only see QC modules, while pathologists see diagnostic modules.

  • Roles include Lab Manager, Technician, Pathologist, Scanner Operator, System Administrator, and Trainee, each with specific access levels to Production, QC, Backlog, and Backoffice modules.

Case List & Workflow

  • The Case List is the central dashboard showing all cases, enriched with data from LIS, scanners, stainers, and other lab instruments like coverslippers (when integrated).

  • Yes. You can choose visible columns, reorder them, resize, and apply personalized filters or predefined queries.

  • Use column-based search, predefined filters, or custom OData-based queries to locate cases of interest.

  • Yes, PIMS is optimized for dual-monitor setups; one for the Case List and one for the Viewer.

Slide Viewing & Navigation

  • PIMSDX has 2 viewing modalities.

    • Standard Viewing: One or several slides displayed individually

    • Eagle Eye View: All slides of a case shown side-by-side in a single image collage

  • For rapid assessment of tissue details across all slides in a case, sampling completeness, cross-slide navigation, and annotations across multiple WSIs.

    • Mouse (scroll, click-drag)

    • Keyboard shortcuts including magnification (1x–40x), next slide etc

    • Touch gestures

Annotations & Measurement Tools

  • Circle, square, polygon, freehand, closed freehand, compound polygon, lines, arrows, overlays, with color selection.

  • Yes. Lines measure distances; polygons and freehand shapes allow surface area estimation.

  • Yes. You can delete single annotations or clear all annotations on a slide.

Quality Control (QC)

  • Yes. PIMS provides a full QC module allowing slide review, approval, rejection, and audit trail based quality assessment.

  • Rescan requests can be sent directly to the scanner operator, automatically including metadata such as slide ID, scanner ID, and rejection reason.

  • Yes, rejection reasons are configurable in the backoffice.

  • Yes. QC status is stored in metadata and available in all downstream viewer interfaces. 

Integration & Interoperability

  • Yes. AI execution rules allow automatic or rules-based triggering of AI services for specific slides or case types.

  • Specimen type, stain type, patient age, participants, or any case metadata.

  • Yes, if the rule is configured for global execution.

Hardware & IT Requirements

  • No. No installation is required. PIMS runs in any modern browser (Chrome, Edge, Safari, Firefox). 

    • 2 monitors (27–32 inches, 4MP–8MP resolution)

    • Stable internet connection

    • Supported input devices (mouse, touchscreen/stylus, ergonomic devices)

  • Server requirements depend on whether the deployment is on-premise or cloud (AWS/Azure). PIMS uses PMA.core and SQL Server as backend components.

Slide Storage & Archiving

  • PIMSDX uses PMA.core as the back-end tile server for accessing storage systems (local, network, cloud).

Backoffice/Administration

    • Users and roles

    • Workflow statuses

    • Actions

    • Custom filters

    • AI execution rules

    • QC rejection reasons

  • Yes. Every insert, update, delete, and user action is logged with timestamp, user ID, and old vs new values.

Collaboration Tools

  • Yes. PIMS supports remote collaboration using screen control tools (Teams, Zoom, Google Meet) and synchronized slide viewing.

Support

  • You can submit tickets via the 24/7 helpdesk. Business-hour support applies for customer service and SLAs.

    Take me to the helpdesk

    • Critical issues: next business day 

    • Non-critical issues: within 5 business days 

    More info